Please read our returns and exchanges policy before making any purchases. If you need to get a refund or exchange an item, please call or email us prior to returning the product.

IMPORTANT – Please note First Aid Kits & Supplies takes no responsibility for returned items that do not reach us. We suggest that you get postal insurance before sending the items.

Returns and Exchanges Policy

If you change your mind about your purchase, First Aid Kits & Supplies is happy to exchange the item if it is in new condition, unused, unopened, unworn and returned within 30 days of original dispatch date.

Unless the product is faulty, all additional postage costs for returning items will be at your expense. 

How to Return Items

When returning items, wrap the package securely and enclose
your receipt and the reason for returning the item/s. Send to: 

56 Tongarra Road, Albion Park NSW 2527

Once we have received the returned products, exchanges will be processed within 24 hours and refunds or credits processed within 7 working days.

Refunds will be credited to the original account of payment.